Finance & Business World

Cox Communications Inc. and Qwest Communications International Inc. both ranked high in a recent J.D. Power and Associates survey for business customers.

Qwest’s Business Markets Group was named the leader in customer service among four major providers. Qwest’s group earned the highest score in customer satisfaction for large businesses, ranking highest in five out of the six factors.

Cox did the same thing in the small and midsize business category, a category Qwest finished last out of five companies. Cox did not place in the large business category because it had too small a statistical sample cash advances.

Denver-based Qwest (NYSE:Q) is one of the major telecommunications companies in Phoenix and Arizona. Cox is a private company with major operations in Phoenix and Arizona.

Source